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A ProBenchmark™ assessment addresses the following:
- What are your objectives?
- Are the metrics aligned with your business needs?
- Are the service levels meeting your goals?
- Are the prices you pay aligned to "fair market value"?
Techniques for data collection, involvement from the service provider and interactive results are just a few advantages of our strong methodology that are unappreciated until a project is complete.
At most benchmarking firms, results vary with the analyst interpreting the data. A ProBenchmark begins with an index of industry data that provides a broader measure than that of comparing a contract to just a handful of peers. The index defines a pricing trend line for service pricing, allowing peers to be selected that are in line with market behaviors.
In addition to the pricing index, we use standard adjustment values to ensure that benchmarking teams interpret results consistently. While benchmarking will always include an element of interpretation, our proprietary computer models improve consistency and broaden the potential uses of data.
The combination of indexing and standard adjustment values provides consistent benchmarking results, something uncommon in benchmarking. Clients can be assured that results from one benchmark to another will be fully comparable. Consistency, in turn, allows the results to be used for predictive purposes and "what-if" modeling, not just for contract price adjustments. |
